CURRENT AFFAIRS : BANKING & FINANCE
Amazon Pay Introduces Video KYC Service in Sign Language for Customers with Hearing and Speech Impairments
- Amazon Pay has launched a video sign language Know Your Customer (KYC) service for hearing and speech impaired customers, which involves communication through sign languages, a pioneering initiative in the digital payments sector in India.
- The company has rolled out the initiative that enables two-way video communication in sign-language between Amazon Pay employees and customers.
- The goal is to make the KYC process effortless for those who rely on sign language, and making digital payments more inclusive.
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